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<span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We know life can get a little hectic and want to make sure all of your orders make it to your front step!&#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Since the shipping and delivery service is a separate company, we ask that all active subscribers update their preferences, shipping and billing information in their Shinesty account no less than 48 hours prior to their upcoming recurring shipment date. &#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once your order leaves our Distribution Center, we&#x2019;re&#xA0;<span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">unable<span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;to make any adjustments to the shipping address as the shipping carrier is a separate company.&#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you haven&#x2019;t activated your account,&#xA0;<a href="https://process.shinesty.com/account/register" style="text-decoration:none;"><span style="font-size:12pt;font-family:Calibri,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">click here</a><span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;to get your account set up!.&#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">All recurring subscription shipments will be sent to the shipping address provided in your account preferences.&#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#1d1c1d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Feel free to view our Subscription Terms and Conditions&#xA0;<a href="https://www.shinesty.com/pages/termsofservice" style="text-decoration:none;"><span style="font-size:12pt;font-family:Calibri,sans-serif;color:#1155cc;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">here</a><span style="font-size:12pt;font-family:Calibri,sans-serif;color:#1d1c1d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;for more information.

We know life can get a little hectic and want to make sure all of your orders make it to your front step!. Since the shipping and delivery service is a separate company, we ask that all active subscribers update their preferences, shipping and billin

“I used mail forwarding but haven’t received my order!”Updated 2 months ago